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Storage & Limits

Efficient data management is key for seamless organisation and easy access to information. myReach is designed with flexible storage and capacity options to meet your needs.

Total Capacity

Pro Plan

The Pro Plan comes with set storage and usage limits by default, but you have the flexibility to add more as your Team grows. If you need extra storage or capacity, you can contact us at contact@rea.ch for tailor-made solutions.

The Pro Plan offers storage for:

  • Up to 5,000 nodes

  • 25GB of information

  • 5,000 messages per month to the AI Assistant

Click here to see the full list of features and limits.

Enterprise Plan

The Enterprise Plan is a custom plan tailor-made for each company, depending on the specific needs and storage requirements. It offers advanced controls and personal support.

The plan includes a dedicated success manager that guides you through any issues or questions. Click here to book a demo.

File Size

myReach allows you to upload files up to 50MB on the Pro Plan and up to 100MB on the Enterprise Plan. This makes it easy to manage and store large documents or media securely within your workspace.

Number of Workspaces

myReach encourages flexible organisation by allowing you to create as many Workspaces as you need. While we recommend keeping between 3 and 15 Workspaces for optimal productivity and clarity, your specific setup can be adjusted to match your company’s size and workflow.

Click here to learn more about organising your knowledge with Workspaces.

Automatic Backup

Your data security remains a top priority. All information in myReach is automatically backed up on secure servers, giving you peace of mind that your data is safe and always available when needed.

For further details about our approach to data security, please click here or view our Privacy Policy or Terms and Conditions.

Data Restoration

If you accidentally delete data, our "Trash" feature allows for easy recovery of recently removed items. Please note, however, that once data is deleted from the Trash, it cannot be restored, as we prioritise data security and your privacy.

Additionally, if you choose to delete your account, please be aware that this action is irreversible and permanently removes all your data from the platform and our servers.

Data Export

You have the ability to export all your data from myReach in CSV format. Simply navigate to Profile > Account > Export myReach Data (at the bottom of the page).

A downloadable link will be sent to your email, allowing you to access all your data along with a CSV containing all nodes and their properties.