Welcome to the myReach Handbook!
This handbook is your go-to guide to understand every aspect of the myReach App. Here, you'll find everything from its features, tutorials, pricing, advanced functionalities and more.
Use it as a comprehensive walkthrough to get all the help you need and ensure you make the most of myReach's features and capabilities from the get-go.
Sections you'll find:
Getting Started¶
Installation
Understand the first steps to install the App and get started.
Tutorials
Find out more about the available tutorials and onboarding help.
Settings
Discover some of the basic settings, such as dark mode and more.
Glossary
Understand the terminologies used in myReach.
Knowledge Base¶
Home Page
Discover the Home page and all its hidden benefits and helpful features.
Nodes
Understand what are nodes, the specifics (relationships, properties and comments) and the types of nodes.
AI Features
Understand how myReach uses AI throughout the App, and the power of AI for knowledge management.
Workspaces
Learn about the value of dedicated Workspaces to streamline and organise your work and projects effectively.
Search
Harness the power search powered by AI, through the various search options available.
Views
Explore the different views available, to suit your preferences and optimise your workflow efficiency.
Browser Extension
Extend the capabilities of myReach directly to your browser for seamless accessibility and productivity enhancement.
Troubleshooting
Explore the ways you can troubleshoot common issues in myReach.
FAQs
Quick access to some of the popular FAQs about myReach.
myGenie¶
Introduction
Understand what myGenie is – external Assistant powered by AI.
How it works
Learn how to set up your AI Assistant and install it on your website.
Dashboard
Manage your Genie. Customise it to your brand, review user chats, track data, get insights and take action.
Installation
Learn how to install a Genie on your website, with step-by-step guides for most popular website builders.
Use Cases
Explore the use cases, from customer service to employee onboarding, R&D and more.
Imports & Integrations¶
Assistant¶
Profile¶
Profile
Manage your profile including personal information, account settings and quick links.
Usage Statistics
Stay informed and in control with comprehensive data on your usage patterns and trends within the App.
About¶
Pricing
Explore the features and benefits of both the Pro and Enterprise plans to choose the best fit for your needs.
Security
Understand how data security measures are undertaken and the specific protocols in place.
Storage & Limits
Learn about the storage capacities and usage limits to optimise your myReach experience.
The Company
Discover the story and mission driving the myReach team.
The Product
Gain an understanding of the myReach App and its unique offering.